Whistle Blowing Policy and Dividen Policy

Whistle Blowing Policy


In order to improve the effectiveness of Good Corporate Governance and Anti Fraud Strategy implementation, Bank CTBC Indonesia has a Whistle Blowing Policy whereby the policy is designed to receive and follow up on complaints concerning :

  • Fraud

  • Bribery

  • Gratification

  • Conflict of Interest

  • Violation of law;

  • Actions that could lead to financial or non-financial loss

  • Violation of Bank’s Policy and/or Procedures

Whistle Blowing Submission


  • Whistle blowing can be done either by Bank CTBC employee or external parties and must be based on the belief that what is reported represent the facts;

  • Delivery of Whistle Blowing should at least contain these following items :

    • Name of reporter (can be anonymous/initials/alias/not real name)

    • Phone number or email as a means of contact

    • Name of suspect along with his/her unit/dept

    • Place and time of incident

    • Description of the violation

    • Impact of losses that will be / have been suffered by the Bank (If knowing)

    • Supporting documents and/or other evidences (if any)

Any party who report an irregularity in good faith and in compliance with the provisions of this policy, shall be protected in accordance with the Bank’s prevailing rules and regulations.

Summary of Dividend Policy PT. Bank CTBC Indonesia


  • Dividend policy is one form of the Bank's commitment in implementing the principles of Good Governance, especially related to shareholder’s rights and equal treatment for all shareholders while taking into accountthe interests of the Bank.

  • Ensure the Bank’s dividend distribution in accordance with Good Corporate Governance in the Bank and regulations, while taking into account the Bank’s interests.

  • This policy will be reviewed periodically at least 2 (two) years 1 (one) time or sooner if necessary (for example due to changes in provisions).

  • This policy complies with laws and regulations such as UU Perseroan Terbatas, OJK regulations, and other regulators as well as related internal regulations.

  • The dividend distribution plan needs to be reviewed at the level of the Board of Directors or the equivalent Committee of the Board of Directors at least once every 1 (one) year. The dividend distribution proposal is submitted to the BoD (Board of Directors) meeting.

  • By referring to the Bank's Articles of Association regarding the use of profits and distribution of dividends, the Bank's net profit in a financial year is used as stated in the balance sheet and profit and loss calculations that have been approved by the General Meeting of Shareholders (GMS), as determined at the meeting based on the recommendation of the Board of Directors.

  • The decision to distribute dividends is influenced by various factors include:

    • Profitability.

    • Cash Flow.

    • Capital and Financial Health.

    • Reserves and Liabilities.

    • Investment Opportunities

    • Future Profitability Prospects.

    • Potential Risks.

    • Shareholder Expectations

    • Economic conditions and prospects (market wide).

  • The dividend distribution proposal that has been approved by the Board of Directors is submitted to the Board of Commissioners for recommendation and then submitted to the Bank's Annual General Meeting of Shareholders (AGMS) for approval.

  • In the event that the AGMS approves the distribution of cash dividends, the Bank is obliged to carry out the payment of cash dividends to the entitled shareholders after being decided in accordance with the procedures determined by the Board of Directors based on applicable regulations. The procedure for cash dividend distribution will be disclosed in the summary of the minutes of the AGM which will be published by the Bank.

  • The calculation including the Dividend Payout Ratio (DPR) of the amount of dividend distributed shall be based on the profitability performance generated by the Bank in a reasonable manner and also considering various factors determined by or the authority of the GMS who take the decision to distribute dividends.

  • Bank is allowed to postpone, and/or cancel dividend payments, and/or withdraw dividend payment to shareholders.

  • Postponement and cancellation of dividend payment, or withdrawal of dividend payment to controlling shareholder that have been approved by the GMS is determined based on the decision of the BOD, or equivalent committee, can be done if, but not limited to:

    • Bank is in financial distress.

    • Instructions from regulator/OJK to postpone and/or cancel dividend payments as its efforts to strengthen Bank’s capital and/or resolve Bank’s issues.